Privacy Policy

Data we process

Wincrown Casino processes account, device and payment-related information needed to operate the service for players in Australia.

Purpose

Data is used for account access, security and KYC checks, customer support, fraud prevention and legal obligations under a Gibraltar licensing framework.

Sharing

Information may be shared with payment providers, identity-check partners and authorities when the law requires it. It is not sold as a marketing list.

Retention

Records are kept for as long as the account is active and for any period required to meet regulatory or dispute needs after closure.

Requests

Players can ask about stored data through the in-account support channels. You may need to verify identity before records are released or corrected.